At Gotchscape, we care about making your experience easy and stress-free. Whether you need help with your account, music distribution, or payments — we’ve made sure there’s always someone to assist you.
In this blog post, we’ll explain how you can quickly get help using our Support Hub and FAQ.
📌 What Is the Gotchscape Support Hub?
The Gotchscape Support Hub is your online help center where you can find answers, contact support, and stay updated. It’s designed for artists, creators, and managers who need clear and quick solutions.
You can access it at: https://distro.gotchscape.com/support
📖 What’s Inside the Support Hub?
Here’s what you’ll find:
1️⃣ Knowledgebase (FAQ):
Find answers to the most common questions about your account, uploading music, royalties, payments, and more. It’s organized into easy categories so you can quickly find what you’re looking for.
2️⃣ Submit a Ticket:
If you can’t find your answer in the FAQ, you can fill out a support ticket form. Just tell us your issue, and our team will reply within 24–48 hours.
3️⃣ Announcements:
Check this section for important updates, new services, or changes to existing features. This keeps you in the loop about everything happening on Gotchscape.
💡 How to Use the FAQ
Before contacting support, we suggest searching the FAQ section. You’ll find answers about:
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How to create an account
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How to upload your first track
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How to request payments
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How royalties work
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How to update your release details
It’s quick and saves you time.
📬 How to Submit a Support Ticket
If you still need help:
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Go to Submit a Ticket
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Enter your name, email, and explain your issue.
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Click submit.
Our team will review your ticket and respond within 24–48 hours.
📣 Announcements & Updates
Want to stay up to date?
The Announcements section shares the latest Gotchscape news, service updates, and new feature alerts.
📚 Extra Help: Blogs & Guides
Don’t miss the Gotchscape blog. It’s packed with guides to help you:
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Learn how to distribute your music
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Promote your tracks
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Understand how royalties are paid
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Maximize your income as an artist
Check out the blog here: https://gotchscape.com/blog
✅ Quick Summary: How to Get Help
1️⃣ Search the FAQ
2️⃣ Submit a Ticket if needed
3️⃣ Check Announcements for updates
4️⃣ Visit the Blog for tips and guides
We believe no artist should feel lost. That’s why Gotchscape built this strong support system — so you can focus on making great music while we handle the rest.
If you have a question today, don’t wait. Visit: https://gotchscape.com/support
